Ask the Experts: Is Something Wrong with my Odea’s Sensors?

Saeco’s Odea Go and Giro superautomatic espresso machines are a little bit on the tenderhearted side: They have sensitive sensors that are sometimes difficult to interpret.

We commonly receive calls from customers who are being prompted to empty the waste drawer (dregs box and water tray located with the brew group on the right side of the machine) more often than they deem necessary. There are two sensor lights that can indicate this needs to happen:

This light specifically indicates that the dregs drawer needs to be emptied	This light indicates any number of issues are present and is not specific — you may need to add beans, add water or empty the dregs drawer

The dregs box that catches used pucks doesn’t use a sensor that measures the volume, rather, it’s based on cup count — around every 10 shots it will indicate that the dregs box needs to be emptied. The waste water area under the brew group, however, is pressure sensitive and will indicate it needs to be emptied once a specific weight has been reached.

If you see the warning light and empty only the dregs box and not the waste water drawer as well, it will reset the dregs box shot count but then indicate (likely shortly thereafter) that the drawer needs to be emptied again because the waste water has reached capacity. And vice versa. Another cause for the frequency may be that the dregs box was removed, emptied and placed back into the machine too quickly or when the machine was off, so that the shot count was not reset.

You can easily keep these overactive lights at bay by thoroughly cleaning the dregs drawer — both the box and the waste water area — each time it indicates it needs to be emptied. Also, making sure you do this when the machine is on is very important. Finally, expect that it’s going to happen about every 10 shots or so — and if you’re drinking 4 – 6 shots a day, you won’t be able to let those little pucks hang out in the dregs drawer longer than a couple of days.

If you’ve misplaced your user manual and want to refresh your memory on how your Odea functions, here are PDF versions of the Giro and Go.

Where to Lubricate the Saeco Superautomatic Brew Groups

It’s a good idea to regularly pull out your Saeco superautomatic‘s brew group and spray it down with hot water — we recommend doing this once per week and using water only, no soap. Why? Because the soap is going to break down the lubrication on the brew group and you’ll be re-applying it weekly as opposed to twice a year. Ultimately, you’ll be using more than you need to and we’re just thrifty that way.

Gail shows us where to apply the lubricant on the brew group when it is time for a touch up. A general rule of thumb is that if you can see/feel the lubrication on the group, you’re probably as lubricated as you need to be. When applying, don’t put a large quantity into each area; just apply some to a q-tip and then put a light layer. We often see big globs applied that then mix with coffee grounds to make a rather dangerous cement. In this case, you can have too much of a good thing.

Crew Review: Saeco Syntia Superautomatic

Saeco’s newest release in the US is the Syntia, a petite, scaled down version of their also recently released Xelsis. Like the Xelsis, it has a stainless steel casing (love!) a sleek, futuristic design (double love!) and some programmable options (ok, this love-fest is getting ridiculous!). It also has a bi-pass doser for pre-ground coffee, the standard removable brew group and it even utilizes the magic of magnets.

Sadly, it doesn’t have the patented Saeco Brewing System (SBS) that varies the pressure to give more or less crema on your shot, but there’s always a catch, right? If you have limited counterspace or cupboard clearance, this is definitely the superautomatic for you. Watch Gail take us through its features and demonstrate its functionality.

Dialing in the Shot on a Saeco Superauto

One of the primary considerations one must take into account when selecting an espresso machine is what’s more important to them: Convenience over flavor. Outside of budget, this is arguably the most important thing to think about when you’re determining what type of machine is right for you.

While superautomatics offer a lot of convenience — internal grinder, easy clean-up, automation and programming — the models available on the US market utilize plastic in their brew group design, which doesn’t regulate temperature quite as consistently as their metallic brew group counterparts. This results in a little bit of an underextraction that is fairly standard on superautomatics — generally giving a sour, weak flavor. However, you can tweak and program the shot to a certain extent to achieve a shot that is close to that you’d get off a semi-automatic (for which you grind, tamp and dial in your shot yourself), with a few limitations.

We asked Gail to walk us through the basic parameters of how to achieve the best shot possible on a Saeco superautomatic, using the Xelsis as a demo, and she also shared with us some of the commonalities between these machines and superautomatics produced by other manufacturers.

Steam Test: Non-Fat vs. 2% vs. Whole Milks

Silky milky! We tested out non-dairy milks to see how well they produced microfoam and now it’s time to turn to dairy milks — specifically, which steams better: Non-fat, 2% or whole milk? And do they perform similarly across the board, regardless of the machine used?

Gail steamed up each of the milks on the Rocket Giotto Evoluzione, Saeco Xelsis and Saeco Via Venezia to see which works the best, if there are commonalities or if each machine works better with different types of milk. Watch and learn the results!

Field Trip: Uesugi USA – Recycling Center

Where do espresso machines and coffee makers go to die? Not in the landfill, if we can help it! At Seattle Coffee Gear, we launched a recycling program last year in an effort to keep as many fully assembled machines from landing in the trash. Many of these are pretty complex — they have circuit boards, electrical wiring and miscellaneous metals that are best kept out of our ground water supply.

Our partner in this venture is Uesugi USA, a Japanese company that (as luck would have it) have a US presence here in the Seattle-area. We pulled Henry into the mix and headed out to their facility to talk about what they do and see how they take these machines apart, break them down to their components and funnel them back into the commodity supply chain as cleanly as possible.

Naked Espresso!

OK — we’re not naked, but the machine is! We have had folks ask us often how a superautomatic achieves its espresso extraction glory, so we removed the casing from a Saeco Incanto Classic, bypassed all the sensors and ran a couple shots through so you could see it in action.

Please don’t try this at home

Ask the Experts: Which Machines Need to be Backflushed?

Cleaning and maintenance is a hot topic in this neck o’ the woods, but some folks aren’t clear on which specific maintenance routines apply to the type of machine they own. This comes up specifically in regard to backflushing — do you or don’t you?

You do backflush if you own a machine with a valve system referred to as a three-way solenoid, brew pressure release, three-way valve, solenoid valve or any other combination of these phrases. Not sure if your machine has this? If your machine has an E61 brew group (such as those on Rockets, Quick Mills, Izzos or Grimacs), it has this valve system. Other models that feature this without the E61 are those made by La Spaziale, Pasquini, the Rancilio Silvia and Ascaso’s Uno Pro and Duo series. This valve system relieves pressure post-brew, which results in a drier puck, but it sucks a little bit of coffee and water into the system each time which can build up in there and adversely impact the machine’s performance. Backflushing forces detergent and water through the valve system, thoroughly cleaning it and maintaining the system. It also has the added benefit of cleaning up behind the brew head’s screen without taking it apart.

You don’t backflush if your machine doesn’t have this system — because you don’t have the valves to clean! Some machines that don’t need backflushing include the Saeco Aroma, Via Venezia, Sirena, models made by Breville, those from Francis Francis!/illy and Delonghi and Capresso semi-automatics. But since you’re not forcing detergent through the brew head, you will need to take it apart semi-regularly to clean up behind the brew screen.

The best way to determine if you need to backflush your machine is to read the manufacturer’s manual and the machine’s technical specifications to see if it has the valve system. If it doesn’t, you’re good to go; if it does, you should backflush once every 1 – 2 weeks, depending on how often you use the machine.

Not sure how to do it? Watch us backflush the Rocket Giotto E61 or the Rancilio Silvia.

Hope for the Well Loved

The most used component of any non-superautomatic espresso machine is the portafilter — it gets poked, prodded, pounded, grabbed, tweaked and occasionally tossed a little too far. We know that it’s nothing personal, and no reflection on your sentiment toward your machine, but these little suckers do bear the brunt of the espresso extraction process.

Picking up a replacement portafilter before you need one means you can keep the java flowing, even if you got a little too aggressive in your morning coffee ritual. We have a variety of replacement portafilters for several of the machines that we carry, and we recently reworked our Rancilio Silvia portafilter product to make it a little easier to customize it with different baskets and/or spouts.

Talking about Water Filters & Softeners

Mineral content in your water will play a part in the coffee that you make and your machine’s longevity. In this video, Gail talks to us about a few different filters and softeners available for espresso machines, as well as explaining how a filter and softener differ.